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Menu doesn't show in the desktop version.

ciardozziciardozzi
in General info & installation

Just installed the theme, followed the setup-wizard and the menu doesn't not display in the desktop version.

Let me know what info you need to verify this bug.

Thanks in advance,

Giacomo.

Comments

  • PhilPhil

    Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

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  • ciardozziciardozzi
    edited February 2023

    Hi Phil, thanks for letting us know.

    You can check the website at https://zestof.com, also attached you can find a screenshot of the page. As you can see, there is no top bar containing the menu and logo. Doing some tests locally it would seem to be due to the lack of the header template, how can I download the one from to my theme? (betutor)


    Thanks in advance,

    James.

  • PhilPhil

    A class is added to the header that does not come from our theme.

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.


    Thanks

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  • ciardozziciardozzi

    Nice trick, it worked <3

    For your info, the plugin that caused the problem is from SiteGround.. more precisely SiteGround Security.


    Thank you,

    Giacomo.

  • PhilPhil

    Thanks for letting me know which plugin causes it.

    Is there anything else I can help you with?


    Best regards

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