New Update Issue
Hi Guys
I would like to
update from Version 26.6.7 to 26.7.2.1.
This is not possible and Always fail. It doesn't matter if I do it on the Envato Market Update as usualy, or over the Theme Update Site.
Pictures are attached.
Many thanks für your help,
Matthias
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
hi thanks
that's little problem. Because I made the Site on a pre Installation from my Provider to program offline caftr9z1.lx11.hoststar.website.
after that we moved it to the open webpage. www.compulite-vibe.ch as it is now.
So I can't delete old plugins and deactivated.
Can you handle this please?
Regards, Matthias
You do not have to delete your plugins, only deactivate them for this process.
You need to deregister your license key from the staging domain and proceed steps from my previous message.
Best regards
Many Thanks Phil.
Made it:-)
Regards,
Matthias