Keys issue
Hi
I have 4-5 bought keys, 4 with same account and I've used all of them on my dev websites (all with main domain ".terramoto.marketing") and when I've migrated to full domain it worked.
Then I needed to work again on my dev website to make adjustments in 2 of those websites (probably I've created new subdomain for it, because when I finish a project I delete the subdomain) and after moving again to final website (same original domain) it says that it was in multiple websites or what.
I always used it on my main domain (the 4 of them) with differnt subdomains then to final domain.
2 of those keys are ending like this so you can know which ones:
1 - (....) 12ea39dffe02
2 - (....) b441c21772f4
Comments
Hi,
All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard.
You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license on two domains.
The only exceptions are for subdomains or subfolders. You can register unlimited subdomains with one license key as long as the main domain is registered under the same key.
This also applies to subfolders on localhost installations.
So if your license key is registered on the main domain first, then you should be able to register it on the subdomains without any problems.
If you have problems with that, deregister your license key from every domain, and register it again, starting from the main one.
You can also register your license key on staging domains if they follow an appropriate pattern. See the following article:
https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
Thanks
Hi
But issue is saying that I need to contact you about some problem with 2 of my licenses.
Sorry, but I quite do not understand.
Can you explain that greater, please?
What issue do you refer to? Can you attach a screenshot showing this?
Best regards
Here you have: https://capture.dropbox.com/XQR6Tieu3VD9HRTJ
I need to restart installation in my server (I always use subdomains from "terramoto.marketing", example "web.terramoto.marketing" and it's saying that.
It's happening with 2 of my 4 bought keys.
As the error message says you should contact us privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.
Please use the contact form from that page regarding your problem.
Thanks