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critical error

bernies2bernies2
edited June 2023 in General info & installation

Hello

I See this error

I like to use your theme but if it's not possible , I have to change another themes

I have a problem with customer service too

I don't like to share my website to public , How can I send privet massage

I bought 1 years support for nothing !!!!!!

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you are sending is complete and correct.


    Also, note that you can contact us through the same contact form even if your support expired.


    Thanks

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  • bernies2bernies2

    I don't have a good feeling when I publicly share the error on my website! I sent you the error, but I can't publicly send you the FTP details. Could you please hide my last error so that nobody can see it?

    Thank you.

  • PhilPhil

    With the contact form I provided in my last message, you can send a private message, and it will not be public.

    We need access to your WP dashboard and FTP to check your errors.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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