Betheme Update to 27.0.9.

Hi.

All day while working on the website, it has been fine.

Later in the evening, I noticed I could not enter the Bebuilder for the contact page - https://mitrapak.com/contact/ when I click the Bebuilder.. the link...

(https://mitrapak.com/wp-admin/post.php?post=14&action=mfn-live-builder)

I then noticed there was a new update. (Update to 27.0.9.)

I tried to update it, but the theme just wouldn't update, it was stuck in maintenence mode for at least ten minutes.

It eventually came out of maintenance mode by itself, showing me the update did not occur.

I then cleared the cache, and tried again... it updated almost instantly.

I then tried to update the Slider Revolution, and that took a few times.. had to refresh the page, and apparently it did update it.


Regardless, the Bebuilder still won't load the contact page... I haven't checked all the other pages, but the ones that I did, worked... I could open the Bebuilder.

As mentioned above, the website is https://mitrapak.com/

Please help, quite frustrating considering.

Thanks


MJ

Comments

  • Hey,

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

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    Thanks

  • Hi, yes I sent it last night.


    Thanks

  • edited June 2023

    ok... So I found the contact page bebuilder (https://mitrapak.com/contact/) opens up when using the Opera browser (i was using Chrome, as I expect my client will when I hand this project over to them).

    I then tested and discovered that after deleting the 'Sliding Box' - that turns out to be the cause of the problem.. since I can now open the Bebuilder...


    Be great if you can fix whatever is the issue.

    Thanks


    MJ

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