Issue with BeTheme plugins when updating
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I recently updated WordPress Core, Theme, and Plugins on my site & am getting errors when trying to update Slider Rev plugin & WPBakery Page Builder plugin. I have included a screenshot to this message. I added another screenshot of the site before/after updating core/theme/plugins. You can see in the after screenshot, Slider Rev was gone. I ended up having to revert the site to a prior day's copy. Look forward to your help. Thanks!
Comments
I was confused b/c the plugins that were having issues updating, all come bundled with the theme. So updating the theme to its latest version should include all up-to-date plugins & I wouldn't expect any issues :)
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
Thank you :)