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Problem with editing website with elementor

franjovucicfranjovucic
in Theme Options

Hi,

We have a problem with editing any page on our website.

We choose setup wizard and use Elementor editor, but we cant edit because page isnt loaded fully.

Picture is in attachment. Also do you access to website ?

Thank you in advance!

Best regards

pic 1.png


Comments

  • PhilPhil

    Hi,

    First, check if the same thing happens with another theme by switching to Twenty Twenty-Four, for example.

    If the problem persists with another theme, you must contact Elementor support instead.

    If it does not persist, I will ask you to send dashboard access, but I want you first to check this.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • franjovucicfranjovucic

    Yes, i tried several time, everything works perfectly, only doesnt work on Betheme.

    Ok, i'll send you access data, please give me instructions.


    Best regards!

  • PhilPhil

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • franjovucicfranjovucic

    Ok, i just sent you all data.

    Thank you!

  • franjovucicfranjovucic

    Hi, any updates ?

    Thank you.

    Best regards

  • PhilPhil

    Sorry, you sent your message beyond my working hours, and I could not check that.

    I have switched to another theme (Twenty Twenty-Two), and the same thing happens there:

    image.png
    image.png

    You are using the multisite, and it seems that Elementor does not handle that correctly, and images have the wrong paths:

    image.png

    The correct file location is:

    image.png

    Regarding this issue, you should contact Elementor support instead.

    However, if you re-assign the images, the display will be correct:

    image.png
    image.png
    image.png

    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • franjovucicfranjovucic

    Ok, thank you very much. Best regards!

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