Woocomerce Product Editing

Hi! When I want to edit the product description with BeBuilder I get a blank page without any editing possibilities. Can you support me in this issue? Thanks!?


Comments

  • Hi,

    Do you have the newest version of Betheme installed? If not, please update it.

    Also, please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent and recheck it.

    Thanks

  • Hi! Thanks for the quick response. I went through all the steps above but the problem persists. I want to mention that until a few days ago everything was working perfectly. I'm wondering if this is a problem with the latest updates from Betheme or Woocommerce.

  • Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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