A problem of display

stephan53 · November 2023

I have a problem of display of my home page when surfing on a mobile phone.

Indeed, the header doesn(t reduce with a smaller screen, causing a very large space that appears between the Header (logo + menu) and the first paragraph, which is very unattractive. Do you have any idea what's going on?

Here is my website : creavisa.fr

Thank you for your help!

Phil · November 2023

Hi,

I can see that you use an ancient version of Betheme.

First of all, you should update it to the newest version. I suggest creating a backup of your website for safety.

Please let me know when you update it.

Best regards

stephan53 · November 2023

Oh indeed that must be the reason of all my problems (I thought the update were automatic, as I never have alerts on my wordpress dashboard ;-) )

Where shall I get this update (is it free ?)
I never did yet a backup yet for my website. Is the wordpress extension "Duplicator" a good tool for this (If you can answer these question) ?

Phil · December 2023

1) Updating Betheme does not require purchasing another copy, and you can download the newest package from ThemeForest.

https://support.muffingroup.com/documentation/installation-updates/#download-theme

2) Yes, Duplicator is perfect for that. We use this plugin constantly and never had problems with it.

Best regards

A problem of display

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