we have never tested this plugin so we don`t know if it works with theme or not. But if you will send us access to your dashboard and FTP where this plugin is installed with theme, we can have a look if there is anything what we can do for you.
Thanks for the info but unfortunately until we won`t get access to your website where plugin is installed we have no idea what could be wrong and there is no way to do anything with that. But if you can manage it other way as you mentioned above then ok.
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Comments
we have never tested this plugin so we don`t know if it works with theme or not. But if you will send us access to your dashboard and FTP where this plugin is installed with theme, we can have a look if there is anything what we can do for you.