After update does not load header template for english version (Polylang)

xgaspara · January 19

After updating from version 27.2.9.4 to newer versions betheme does not load header template with menu+megamenu for english version (Im forced by client/circumstances to use Polylang for this site). Istead it using logo and header from betheme options - however only for EN pages, for default version (slovak) works like it should - loads header template. Everything works up to Betheme version 27.2.9.4. so for now Im sticking with it.

Site: studiotanca.sk

Thanks for Help.

Andy

Albert · January 19

Hi Andy,

did you translated HEADER template to EN language? Because the most common reason of template not being loaded in specific language is lack of its translation to right language.

xgaspara · January 26

Sorry for delay in my answer. As for you question - the header templates are translated. As I mentioned before site was working perfectly up to version 27.2.9.4. (I rolled back to this one to have the site functional). It is worth to mention that the site is build with Elementor (Again I was forced to this, normally Im using BeBuilder.)

Albert · January 26

Please send us the WordPress dashboard privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

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Phil · January 29

Hi,

I have checked your website now, and the English header and mega menus work.

Did you handle this in the meantime?

Best regards

xgaspara · January 29

No. I just rolled back to the version of Betheme which works. To see the issue live, please update to the latest version of Betheme. Site is backed up via Updraft. Thanks.

Andy.

Phil · January 30

I tried to log into your WP panel, but I received this page:

Please lift the restriction. We are located in Poland.

Thanks

xgaspara · January 30

Done. GEO IP is Off.

Phil · January 31

Please check it now.

Best regards

xgaspara · February 1

Its Working... Thanks a lot for solving my issue.

Have a nice day and thanks for help once again.

Best regards

Phil · February 1

We are happy we could help.

If you have any other questions or problems, feel free to ask.

Have a nice day, too, and best regards

After update does not load header template for english version (Polylang)

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