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Site Home Page won't load. White page of Death

obarabobarab
in General info & installation

Hello,

We are having an issue where all we see is a white screen when we try to log in to the site. The backend access works fine though we also cannot edit any pages with Bebuilder. please help!

We had already put in so many hours to get the basic site up!

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Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • obarabobarab
    edited February 5

    Hello.

    I managed to resolve the problem by re-installing WordPress afresh via the dashboard. Dashboard>Updates>Re-install Version 6.4.3.

    I didn't lose any of my previous settings so I am okay for now. If the issue reappears, I will get back to you again.

    Thanks.

  • PhilPhil

    It's great to see that you handled it.

    If I can help you with anything else, please let me know.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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