Deleted Website Without Deregistering Theme

SamiAwad93 · February 28

Hi,

I bought 2 themes from BeTheme, 1 that I use on my main website and 1 that I bought for a client.

The client decided they don't want BeTheme anymore and created a new website with the new theme that they bought, so I went and deleted the 1st website that I created for them.

Now I'm trying to use the purchase code of my theme on a new website and it's saying that it's registered on the website.

Kindly note that that website doesn't exist anymore, even the domain it says the theme is registered on was a subdomain, so it doesn't really exist because it was deleted as well.

SamiAwad93 · February 28

I can provide all the necessary information:

Theme's purchase code.
Subdomain (old website).
New domain (new website).

I just can't edit the files of the website because it was deleted over 1 month ago.

Phil · February 28

Hello!

If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

There, you will find instructions and a link to our license tool.

Thanks

SamiAwad93 · February 28

Hi Phil,

Thank you so much for your help, it worked.

Deleted Website Without Deregistering Theme

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