Template Builder not updating across the website

jamesmcneilly · May 8

I have built a portfolio template and in the page options I have hidden both header padding and sub header content.

I have then applied that to all the portfolio categories. But this isn't being applied when I go to the single portfolio pages.

Any ideas on how to fix? Screenshots attached. Website is https://iedprint.com/

Phil · May 8

Hey,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Phil · May 9

We must do a deeper investigation into it.

Please send us FTP access. Do it as you did with the WP dashboard and remember to attach a link to this forum discussion.

Best regards

jamesmcneilly · May 9

Ok, will do. I have manually changed each page as the client needed to see it but the problem is still there

Phil · May 9

We received you FTP access.

As soon as we find something or correct that, I will let you know.

Best regards

Phil · May 10

We have corrected it on your website.

Please check it out now. We will also include this in the upcoming update.

Best regards

jamesmcneilly · May 13

Thanks Phil appreciate it

Template Builder not updating across the website

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