Support Center Visit Demo License manager Buy @ envato

Urgent: Issues with Elementor and WP Bakery Builders in Be Theme

purchasing80purchasing80
edited May 2024 in Theme support

Dear Support Team,

I hope this message finds you well.

Yesterday, we purchased the Be Theme, and we have encountered some significant issues that we need your assistance with.

  1. Elementor Builder Issue: When we attempt to create any page and click on "Edit with Elementor," we are redirected to a 404 error page. This is preventing us from using the Elementor builder effectively.
  2. WP Bakery Builder Issue: As a temporary workaround, we tried using the WP Bakery builder. However, we noticed that the page clone option is not available, which is a crucial feature for our workflow.

Could you please assist us in resolving these issues as soon as possible? We rely heavily on these builders for our website development, and the current problems are causing significant delays.

Your prompt response and resolution of these issues would be greatly appreciated.

Thank you for your support.

Best regards,

Ravin Gupta

Web Developer

[removed by moderator]

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks


    PS. Do not share your license key or WP access here as others can see it

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.