Special products showing wrong
Hello,
I have this page: https://www.jogodigital.com/promocoes/
Which shows just "on sale": https://capture.dropbox.com/ZrVdpkkI6LETvqUV
Or at least it should.
If you go there you will see lots of products that aren't with special price.
What should I do to fix it?
Comments
Hello,
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent and recheck it.
If this will not help, please send us your FTP access privately through the contact form http://themeforest.net/user/muffingroup#contact.
Notice!
Please attach a link to this forum discussion.
Thanks
Hi,
I've tried on staging website to turn them off, clear cache and same issue.
I sent you by private the FTP login.
If you need to deactivate plugins to try please do it on staging website
(https://forum.muffingroup.com/betheme/discussion/comment/256713#Comment_256713)
Shop element base on the Woo shortcode. https://woocommerce.com/document/woocommerce-shortcodes/products/
We created a new page that uses shortcode only, which you can check here: https://www.jogodigital.com/mfn-test/. The same thing happens there.
It means that the root cause is in WooCommerce, and you should contact their support regarding this issue.
Best regards