The checkout button does not work after changing address details.

Hi everyone.?

I'm having a problem with the BeTheme shopping cart and it looks like this: I add a product to the cart, fill in the shipping details, choose a payment method and everything works, but if I change something in the shipping details, the checkout button is inactive. I have to refresh the cart and go through the process of entering data, choosing delivery and payment methods again.

This causes a problem because the buyer cannot correct the address details, they just have to refresh the cart page and fill everything in again.

P.S.: WordPress and BeTheme are updated to the latest version, all plugins as well.

E-shop: www.balancea.pl

Best regards,

Michał

Comments

  • Hello,

    Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

  • Yes, I've found the culprit. The quick payment plugin is causing this error. The template is working correctly. Thanks for your help.

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