Problem with home page broken and BeBuilder not working
We are working on our website and our designer tells us she can´t continue editing, the BeBuilder is broken.
Suddenly we can´t edit the page https://mktai.digitaladexpert.com/
it works halfway, even if i create a copy duplicating the page it does not work. We need to go to production tomorrow, so it´s a great problem for us.
I have read many similar complaints here and usually you ask for access, can you help us? we can´t even export/import or edit modules, nothing. We need a permanent solution or what trick we can
Comments
example of the problem, when we try to edit any module, nothing happens, the fonts and colors are broken, everything is without styling and un-editable
Hello,
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks