Issues with BeTheme After Recent Update

Dear Be Theme Development Team,

I hope this message finds you well. I’m reaching out to report several issues I’ve encountered after updating to the latest version of BeTheme. While I appreciate the continuous improvements, the recent update has caused significant disruptions on my website, particularly with the header and other layout elements.

Here are the main problems I’m experiencing:

  1. Header Display Issues: The header is showing messy and unexpected content, including extra text that wasn't there before. This has made the header look cluttered and unprofessional.
  2. BeBuilder Glitches: Changes made using BeBuilder are not reflected on the frontend. For example, attempting to modify text styles or add new elements often doesn't work.
  3. Layout Problems: There are major spacing and alignment issues between blocks, which weren't present before the update.

I have tried the following steps to resolve these issues:

  • Disabled plugins to rule out conflicts.
  • Cleared cache and optimized settings.
  • Reverted custom CSS.

Unfortunately, none of these actions have fixed the problems. Given the nature of the issues, I believe they are tied to the recent update.

Could you please provide guidance on how to resolve these problems? Additionally, are there any plans for a patch to address the bugs introduced in this update?

I look forward to your prompt response, as these issues are affecting the usability and appearance of my site.

Best regards,

M.Sajid Lakha

Comments

  • Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

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