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header is not showing properly as it shown in homepage

akef1akef1
edited October 8 in Other

Hello support i dont know what is this and how its done but i am facing issue like everything is working perfectly but when i do click on preview changes after adding some modification in product details so its showing header like this can you please advise me what kind of this issue why its causing and how to resolve it

image.png


Also last i asked you to tell me how can i share my web credentials with you please advise me about that also


Thanks

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • akef1akef1

    Dear Support Team,

    I hope this message finds you well.

    I am reaching out to report a couple of issues I am currently facing on my website:

    1. Product Page Header Issue: When viewing a product and clicking on "Preview Changes," the header displays incorrectly when scrolling down the product page. This behavior is visible in the image I shared in my first message. I would appreciate your assistance in resolving this issue.
    2. Product Title Overlapping on Categories Page: On the categories page, the product titles are overlapping due to varying text lengths. Some of the items with longer text are displayed across two lines, causing an overlap. I would like to add spacing between the text to resolve this issue and ensure proper display.

    I will be sharing the login credentials privately using the link you provided earlier.

    Thank you in advance for your support in addressing these issues.

    image.png


    Regards

    M.Sajid Lakha

  • PhilPhil

    Sorry, but we haven't received a message from you yet.

    Please check your mailbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Be sure that you send all of the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials

    Thanks

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  • PhilPhil

    We must check it deeper, and we need your FTP access.

    Please send it as you did with the WP dashboard. Remember to attach a link to this forum discussion.


    Thanks

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  • akef1akef1

    Hello support,


    I sent you message along with my ftp credentials also i mentioned discussion link in that


    Thanks

  • PhilPhil

    1) We have corrected that. Please check it out.

    2) You have set up line height for product titles to 11px. Increase this value or change it to em e.g. 1.5em.

    image.png

    Best regards

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