Background Video Issue in Slider Revolution - Only Working on Safari

paulkleinfeldt · October 21

Dear BeTheme Support Team,

I am experiencing an issue with the background video on the homepage of the site http://koehler-projektentwicklung.de. The video works perfectly on Safari but does not load or play on other browsers such as Chrome, Firefox, or Edge.

My client is very dissatisfied with this problem, and I need a solution as soon as possible. Could you please advise what steps I can take to resolve this issue?

Thank you in advance for your assistance.

Best regards,

Paul Kleinfeldt

Phil · October 21

Hey,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

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Therefore, please ensure that the data you send are complete and correct.

Thanks

Background Video Issue in Slider Revolution - Only Working on Safari

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