Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
If you log out and clear cache it will show 404 Error.
I have tested this not just on my 4 computers (clearing cache numbers of times) but also sent request to a few people from different parts of country to check if this website is working. All of them sent me this screen.
In the second screenshot, I showed you that I was checking that in incognito mode, meaning I was not logged in.
Did you publish this page? When I entered your dashboard, the home page was set to draft, and for testing, I published it, but after that, I changed it back to draft to leave it as I encountered your website.
I meant that the theme pulls information and nothing else. Why it is different than what you see in the PHPINFO file you must contact your hosting provider.
I am sorry, but you still miss the main point. This is a server configuration. I can't help with that because we don't handle server configurations. System status only displays information, and that is it. Theme by itself does not have an influence on that.
Anyway I highly doubt that it breaks your contact form.
Comments
wbsite https:// mojszyld. pl/
Hi,
It could be some cache.
Ensure you do not have any caching plugins in your WP or caching tools active on your server.
Best regards
HEllo caching plugin active. Could you login to my admin and check? How can I sent login credentials?
Did you check if the issue persists with the cache disabled?
I said "Ensure you do not have any caching..." which means that no cache should be active when you perform changes on your website.
Best regards
I removed it and still error.
Please let me know how to sent you login credentials.
the matter became urgent
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
What actions should I perform to reproduce your issue?
I edited the home page by adding simple text, and it works despite being logged in or not:
Best regards
Hello I see that you are logged in.
If you log out and clear cache it will show 404 Error.
I have tested this not just on my 4 computers (clearing cache numbers of times) but also sent request to a few people from different parts of country to check if this website is working. All of them sent me this screen.
In the second screenshot, I showed you that I was checking that in incognito mode, meaning I was not logged in.
Did you publish this page? When I entered your dashboard, the home page was set to draft, and for testing, I published it, but after that, I changed it back to draft to leave it as I encountered your website.
Best regards
Thank you very much!. This was the problem. Very strange as I have never put it in draft....
It's hard to tell; maybe you put it by accident. Anyway, it is good to see that everything is fine now.
Best regards
Thank you Phil
I have noticed that the System status in Be backend showing
HP Time Limit 30
and that Minimum 60 is required, 180 is recommended.
PHP Max Input Vars 1000
and that Minimum 5000 is required
but it is not tru. Please have a loog at my info.php, all is much more than need
and this issue I am having also on some other Be websites.
Please help as it looks like that because of it my contact form does not work
This is a server configuration, and the theme only pulls information about it.
You should contact your hosting provider regarding this instead.
Best regards
yes this is actual server configuration https://chiptuningslask.pl/info.php
but theme is showing different informatons, why?
I think you misunderstood me.
I meant that the theme pulls information and nothing else. Why it is different than what you see in the PHPINFO file you must contact your hosting provider.
Best regards
Let me refraze it:
The server curently has much more capacity than the theme needs.
As a proof of it this is the info.php https://chiptuningslask.pl/info.php and I contact already server 4 times to make sure.
but the them shows that it does not have the minimum.
why would you continue writing that it is server falts? and not helping solve the matter?
As a result of this the contact form does not work.
I am sorry, but you still miss the main point. This is a server configuration. I can't help with that because we don't handle server configurations. System status only displays information, and that is it. Theme by itself does not have an influence on that.
Anyway I highly doubt that it breaks your contact form.
Ensure that your form is set up properly:
https://contactform7.com/setting-up-mail/
Contacting Contact Form 7 support will be also a good idea.
Best regards