I need to deregister a license but do not have access to the server to remove the theme files.
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks
I tried using this tool but I get this message 'Your site still uses BeTheme. Please delete all theme files before deregistration.'
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks
I tried using this tool but I get this message 'Your site still uses BeTheme. Please delete all theme files before deregistration.'