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Custom Cart, Checkout & Thanks templates not showing

SiteJacketSiteJacket
in WooCommerce

Hi all,

I've just made templates for the Cart, Checkout and Thank You pages for WooCommerce using the template builder and unfortunately they're not displaying, instead falling back to the default versions.

I've ensured I have saved these properly in BeBuilder but even after flushing the cache the default ones appear.

Any help would be greatly appreciated.

Many thanks

WooTemplates.png


Comments

  • SiteJacketSiteJacket

    Whilst I have settings in place where a customer has to create an account, you can view the following product in order to add it to a basket: https://amici.art/product/under-the-surface-2024/

    I'm also happy to furnish a member of the support team with login credentials if needs be,

  • PhilPhil

    Hi,

    Are you sure that you set up your templates as a default view?

    image.png

    BTW, we always suggest keeping all cache inactive until you finish working on your website. It prevents such situations to occur.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • SiteJacketSiteJacket

    Hi Phil,

    Weirdly it's started working!

    There's an issue with this particular website where whenever I make a template that BeBuilder doesn't ever load until I publish it first and I wondered if it was something to do with that (I've been working around it, but these templates left me stumped).

    Thanks for your help!

  • PhilPhil

    It could be the cache issue.

    That is why we always suggest keeping all cache disabled until finishing working on the website.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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