Can't update WP Bakery Plugin
Hello,
I'm having trouble updating the WP Bakery plugin. Theme is up to date, so is Wordrpress. I could update all other plugins, but not WP Bakery. I have tried from the BeTheme - plugins and Betheme - install plugins . From the Install Plugins page I'm getting the following message:
Updating Plugin: WPBakery Page Builder
Getting download link...
Automatically updates for the plugin are available to the clients with a valid support period - you can renew it here. To update manually, visit our customer center to download the latest version.
TGMPA v2.6.1
Return to Required Plugins Installer
From the Plugins page, I click the Update button and nothing happened. Tried deactivating other plugins, clearing chace etc. Nothing seams to work. Can you please guide me trough the process.
Comments
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Message sent via themeforest contact form.
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Thanks
I just re-sent the email with this discussion's link.
I have updated WPBakery on your website.
Please check it out.
Best regards