When I open my website, only the standard templet header shows up, even though I created a custom header and set it to apply to the full page. Would you kindly correct this?
Please try with the condition "Entire site" not "Singular: Pages" instead.
If the problem persists, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Sir, I have also tried the entire site and have the same problem, I have set my logo in the header, still only the Betheme logo shows. I have shared the login with you in the message, please check.
I'm sorry, but I could not answer you because of the weekend.
I just received your private message, but you attached the WP dashboard only without FTP access, so we could not properly check this issue. If you want us to check that, send another message with complete data.
Use the contact I provided before regarding refunds, but do not attach links or access. Write why you are contacting us (I do not handle refunds or the mailbox).
Anyway it still does not show for not logged users, which means that you have some server cache.
I highly recommend disable all cache (on your server and WP plugin) until you finish working on your website. After you finish you can activate it back.
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Comments
Hi,
Sorry, your message does not say anything.
Please provide more detail about what you want to achieve.
Thanks
When I open my website, only the standard templet header shows up, even though I created a custom header and set it to apply to the full page. Would you kindly correct this?
Please try with the condition "Entire site" not "Singular: Pages" instead.
If the problem persists, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sir, I have also tried the entire site and have the same problem, I have set my logo in the header, still only the Betheme logo shows. I have shared the login with you in the message, please check.
ai am getting very upset, can i get a refung by cancelling my order ?
I'm sorry, but I could not answer you because of the weekend.
I just received your private message, but you attached the WP dashboard only without FTP access, so we could not properly check this issue. If you want us to check that, send another message with complete data.
Use the contact I provided before regarding refunds, but do not attach links or access. Write why you are contacting us (I do not handle refunds or the mailbox).
Thanks
Please check it out now.
Anyway it still does not show for not logged users, which means that you have some server cache.
I highly recommend disable all cache (on your server and WP plugin) until you finish working on your website. After you finish you can activate it back.
Best regards
ok, let we check