Shop templates not working after update
Hi, I use BeTheme on my website and we use many Templates for our product categories. Since 17 feb many (but not all) templates are not working anymore. Instead the "normal" woocommerce page is showing. We cant seem to fix this in any way. Can you help? All we can see is that all the templates till 2024 are working. The templates from 2025 are not.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I did not think that you had this many templates.
We have received your private message, and we are checking your problem now. As soon as we find anything, I will let you know.
Best regards
Hi,
Yeah we are using a lot of templates! But the issue only applies for our Woocommerce Shop templates (around 22 we have). The other templates are working!
The culprit was that there is a limit for the amount of templates hardcoded in Betheme in a number of 199.
We have increased this limit on your website, and we will also be included in in the upcoming update.
Best regards
Thanks! To what number it will be increased so we know in the future
On your website, the current limit is set to 300, and in the update, we will increase it to 400.
Best regards
It worked for a couple of days. But now again every template from 2025 (probably the 200 mark of templates) are not working again. Is it possible that it went down again with the last update? We need it asap to be back at 400 please. It effects our SEO this way
I contacted the dev team about this, and they informed me that they forgot to include this change in the last update.
I have changed the limits on your website and ensured that it will be included in the next update.
Sorry for the inconvenience.
Best regards
It is still not working?
What do you mean?
I increased the limits on your website. Does it not work for you?
Best regards
No not since the last update of the Betheme. for example this url: https://muselet.nl/categorie/champagne/ay/philipponnat-champagne/
there we have a custom template set but its not showing.
Please recheck it now.
I made a little modification, and it seems to work properly:
I added a background color for a test to see if it was assigned correctly (I changed it back to).
Best regards
Yes i see it's working now!