Template condition reset after Product update
I set up the custom BeTheme Template for each one of my WooCommerce categories, to have it customized. It works correctly, filtered by condition "+ Include" + "Product Category" + "[CATEGORY NAME]".
But after I edit any Product assigned to given Product Category, the Template application by condition is reset to default eshop landing page template. That one is set by "+ Include" + "Shop" AND "- Exclude" + "Product Category" + "All". So when I visit the category listing, I do not see my customized layout.
After opening the same customized Template in BeBuilder, and without any changes I push "Update", without touching the "Display Conditions" settings, it is just enough to press "Save" and the conditions are re-applied to the category page, and the custom layout is back.
I tested this workflow without any other plugins active then WooCommerce and core BeTheme, without Child theme. BeTheme version is most recent, 27.6.5. Do you have any idea, what is happening?
Many thanks, Robert.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
The website URL is: https://www.anjaagrotechnik.sk/
Sample product listing with custom BeTheme Template: https://www.anjaagrotechnik.sk/znacka/lemken/
I tried to log in but I received this:
Can you whitelist Poland, please?
Also FTP does not work, but I assume that it is connected to the regional restrictions:
Thanks
Sorry for the inconvenience, the regional filtering was dropped, please try again. Robert.
Hello, it's Robert again. As of request from my client, I had to remove the access for you to the website. I will try to put up some staging copy for you. Meanwhile, if you are able to identify the issue on standard BeTheme installation, it would be great. The theme used was https://themes.muffingroup.com/be/elearning/. Many thanks, Robert.
I was not able to replicate that, so it would be great if you create a copy of your website on a staging domain.
Thanks