Pre-built websites
Hello,
we are trying to install a pre-built website in a new installation at https://optitel.gr. However the wizard stops at the content tab after installing two required plugins and package download.
Inspecticting the console we get the following message:
JQMIGRATE: Migrate is installed, version 3.4.1
/wp-admin/admin-ajax.php:1
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Any idea how to overcome this issue? Need to mention that the theme is updated to its latest version.
BR,
Vasilios
Comments
Hi,
Please go to Betheme -> System status, and check if your server meets theme requirements:
If it is correct, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks