Can't save pages
Hi, for whatever reason since today I can't edit pages/products on bebuilder.
I'm on the latest version with all plugins up to date.
Hi, for whatever reason since today I can't edit pages/products on bebuilder.
I'm on the latest version with all plugins up to date.
Comments
Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to the parent, and recheck it.
If this will not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Hi! I've provided you with access. I proved everything: No plugins and with parent theme and keeps having the same issue. Bebuilder on pages or products is not working. It keeps loading while trying to save
Does it happen on a particular page or on all of them?
I checked a couple of them, and the changes are saved correctly.
Best regards
All already created Pages like “Material promocional”. Im not able to update
I did not want to change this page to much, so I made a simple modification:
As you can see, it works for me.
Should I proceed with any specific change to reproduce your issue?
Best regards
Ok! I know what it is… we have several user roles for controlling prices and other stuff. If you have more than one rol is not working. With only admin it does but it’s been working till last week. Can you try adding another role in your profile
Do you use a plugin for roles, or are they standard WordPress roles?
If you use a plugin, I cannot help because we only support standard roles. Also, in recent updates, we made some vulnerability improvements, which could be the reason why it stopped working for you.
Best regards