Duplicating Popup Templates & Enabling Background Page Access

edyh2 · June 19

Hi there,

Is there a simple way to duplicate an existing template? I only need to make a small change and save it as a separate file, but I'd prefer not to recreate everything from scratch.

Also, could you please kindly share a way to interact with the website content (like clicking buttons) without closing the pop-up window? It seems the pop-up currently blocks access to the page until users close it

Thanks in advance

Phil · June 20

Hi,

You can use the YOAST Duplicate Post plugin to clone your templates. It can be installed through Betheme -> Plugins.

Note to enable templates in the plugin settings.

Regarding clicks outside the popup it would require writing a custom CSS code. If you send a link to your website I can help you with that.

Best regards

edyh2 · June 21

Hi Phil,

Thank you for your support, I've shared my website via the contact form

Regarding the Duplicate Post plugin, appreciate you sharing the steps. Unfortunately it doesn't work on my end. I've tried re-enabling it but the issue persists. Do you have any idea what might be causing this?

Many thanks again for your help

Phil · June 23

Use the following CSS code for the popup:

#mfn-popup-template-187{
 width: auto!important;
}

Regarding the Duplicate Posts plugin to check what could be wrong I would need an access to your WP dashboard.

Best regards

edyh2 · June 25

Thanks Phil! I've sent it via email

Phil · June 26

I received your private message, but you sent FTP access only without WP dashboard access.

Please send WP access as well.

Thanks

edyh2 · June 26

Sorry, just sent out

Phil · June 27

Sorry, but the login credentials you sent do not work:

Are you sure that they are correct?

Best regards

edyh2 · June 27

Hi Phil, please could you try again?

Phil · June 30

Now I was able to log in, but the user you sent credentials to does not have admin rights, and I could not check anything.

Please change this user's privileges.

Thanks

edyh2 · June 30

Updated, hope this helps. Thanks

Phil · July 1

You did not activate templates in the plugin settings as I mentioned in my first message:

https://forum.muffingroup.com/betheme/discussion/comment/270582#Comment_270582

I have activated it for you:

Best regards

edyh2 · July 1

Hi Phil,

That's strange.. I'm quite sure I had it enabled earlier, but it didn't seem to work at the time. In any case, I really appreciate you taking the time to double-check it!

In the meantime, I was wondering if you've had a chance to look into the CSS issue I mentioned in my previous email:

"Regarding the CSS code, it’s working now, but when I try to hide it on mobile view, the top bar and close button still appear, as shown below. Is this a bug, or might I have missed something in the setup?"

Thanks again!

Phil · July 1

I do not see the message about the CSS code. Please note that I do not handle the mailbox, and there is another person in charge of it, so if you wrote something there, then I had no chance to see that message.

Please provide more detail about what you are referring to.

Thanks

edyh2 · July 1

Thanks for letting me know.

Here is the issue I'm currently facing: when I try to hide the pop-up on mobile view, the top bar and close button still appear, as shown below. I'm not quite sure why this is happening and I haven’t been able to fully hide it

Appreciate any insights from you! Many thanks

Phil · July 2

Try the following CSS code to hide it on mobile:

@media only screen and (max-width: 767px){
 #mfn-popup-template-187{
  display: none;
 }
}

Best regards

edyh2 · July 2

It's working now, many thanks for your support!

Duplicating Popup Templates & Enabling Background Page Access

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