Editing section problem...

Comments

• altriastri

  June 26

  And another problem,

  why if I see the page from smartphone there is logo upper the search bar and also images on carousel not aligned in the center of screen but moved on the righ side? (see pic)

  Thank you.

  

  
  
• Phil

  June 26

  Hi,

  1) This is a part of the header:

  

  So you must use the header builder to edit it.

  https://support.muffingroup.com/video-tutorials/header-builder-2-0/

  And this is a part of the footer:

  

  https://support.muffingroup.com/video-tutorials/footer-builder/

  2a) You must adjust your header for the mobile view.

  https://support.muffingroup.com/video-tutorials/building-mobile-headers/

  2b) You have left, top, and bottom paddings assigned:

  

  

  But there is no right padding for the elements on the right. That is why they stick to the screen edge.

  You must adjust the paddings for mobile view.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• altriastri

  June 26

  Thank you,

  I will try to follow your instruction.

  Thank you.
• altriastri

  June 30

  Hi,

  sorry but if I try to edit the footer this is what appear...

  

  As you can see the footer is not the same on my page!

  Thnx.
• Phil

  June 30

  Are you sure that you do not have more footer templates and that you are editing the correct one?

  If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• altriastri

  June 30 edited June 30

  Hi,

  Info sent privately true contact form ... please check if you have admin access.

  Thank you.

  And another question can you help me because this image in this page https://youdeco.it/collections-2/ is not aligned like the other?

  

  
  
• Phil

  July 1

  1) It seems that the root cause is the cache on your server. Please disable it, and check if the Footer template shows correctly.

  2)

  https://forum.muffingroup.com/betheme/discussion/comment/270945#Comment_270945

  The text length difference causes it. If you want images to be on the same level, the content before them should have the same length.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• altriastri

  July 1

  Hi,

  regarding the point 1 I try to delete cache from browser and also I try to use the new private browser page but I see the wrong footer template!

  I don't see the footer correct.

  Thank you.
• Phil

  July 1

  As I mentioned in my previous message, it seems to be the server cache, not the browser cache.

  Please contact your hosting provider regarding this matter.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• altriastri

  July 1

  I have contact the sever hosting provider and they answer me in this way:

  There are no server-side caching systems in place. The only caching that the site might have is plugin-based, such as W3 Total Cache, WP Fastest Cache, etc. In short, any caching is handled by plugins installed on the backend.

  I try to deactivate also W3 Cache plugin but the problem still remain!

  Thjank you.
• Phil

  July 1

  Please check it out now.

  We found that slug of that template was incorrect and corrected it.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• altriastri

  July 1

  Hi,

  now it's ok .... thank you very muche for your support!