Bebuilder not working properly.
Hello, I've a problem with bebuilder,
I can't change anything on the page, regardless the item I select on the page the left edit column just show me column but without any options.
Plus it seems that some CSS are not loaded properly
The front end shows the page correctly (check the 2 screenshots ).
I've already tried to disable all the plugins and switch to the parent theme but nothing change.
How can I solve it?
Many thanks
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hi,
Did you get my message from Themeforest with all the access data?
Thanks
No, we didn't. The last message we get from you was sent in March.
Re-sent, please let me you know if you get it.
thanks
Does it happen on a particular page?
I opened a random one and it seems to work properly:
Best regards
Yes, please open the shop page
Your shop page and home page are the same page, and it is the root cause as you have a template for the shop page.
To edit the content, you should edit the shop template.
Best regards
HI, but the template is in draft mode and not in use anymore.
WE thought the problema was due to it, if draft mode is not enough we can remove it.
If you check the pages section you'll see that there's a shop page (check the attached screenshot).
We have lso switched the main language to english
Thanks
You have a template in English:
And you can edit its content:
And with your change this is how your home page in Italian looks:
So, as you have shop pages assigned as home pages, use shop templates to edit them.
Best regards