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Email Form Not Displaying Anymore

DiazOwlBlazeDiazOwlBlaze
in BeBuilder

Hi,

My embedded email form (placed on my homepage) has disappeared, I have tried fixing the issue by cleaning the site cache, and even trying with the plain text element rather than the HTML element but the issue persists!

Can you help me resolve this, and see what's happening?


Thank you

Kind regards

Comments

  • DiazOwlBlazeDiazOwlBlaze

    Firefox’s Enhanced Tracking Protection was blocking the plugin script, which is why the form didn’t show. The form displays upon deactivating the navigator enhanced tracking protection!

    The question is how can I fix this and make it visible for all Firefox visitors, even users with tracking protection enabled?


    Thanks

  • PhilPhil

    Hi,

    If it is related to the browser feature and external plugin functionality, I am afraid that as a theme support, we are not able to help.

    I can suggest contacting the plugin author regarding this.


    Thanks

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