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Error License

the_cubethe_cube
in General info & installation

When I install a template, the Elementor and WooCommerce plugins fail to install. If I try to install them from "Plugins," it says: Invalid license code. Please make sure your purchase code is used only on this domain. This license was recently purchased and is only used on my website.

Comments

  • PhilPhil

    Hey,

    Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • PhilPhil

    It is not related to the theme itself, because even though the standard plugin installation it does not work:

    image.png

    I suggest contacting your hosting provider regarding this, as it seems to be an issue during extracting zip file on your server.


    Best regards

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