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Registration Code Keep Needing to be Entered

sydtropolissydtropolis
in General info & installation

Hi! I've noticed that once I made my site life, I'm constantly having to input my BeTheme registration. It doesn't seem to stick. Everyday as I work on it, I'm seeing the notification saying that my theme needs to be registered. Is there a way to clear whatever hiccup it might be experiencing?

Comments

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to the parent, and recheck it.

    Thanks

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  • sydtropolissydtropolis

    I deactivated all of the plugins I've been using, cleared my cache (on the web browser), and then reactivated the plugins I'm using. The registration is still not sticking. I'm not using any child themes, I don't think? I've had Elementor deactivated since the beginning. Should I have flushed the Object Cache instead?

  • PhilPhil

    You can disable the cache temporarily to see if the issue is not related to it.


    Best regards

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