Question about domain and license activation for BeTheme
Hi BeTheme Support,
We’ve installed and activated BeTheme with a license on our development environment hosted on Pantheon.io using a temporary URLs (e.g., dev-sitename.pantheonsite.io). We have also test and live Pantheon environments (e.g., test-sitename.pantheonsite.io and live-sitename.pantheonsite.io) but have only activated the license on dev- so far. Our live domain (e.g., sitename.com) will only be added next couple of weeks due to hosting provider restrictions.
We activated the license but when checking the license online with username and purchase code , we receive an error.
Could you please confirm:
- Will the license activated on the dev URL cause any issues when we switch to the live domain?
- Will we need to manually update or transfer the license to the live domain once it’s available?
- Does BeTheme support development/staging domains without additional license costs?
- Is the error we're seeing when checking the license online expected in this case, or should we take further action?
Thank you!
While waiting for a response from one of our team members, we recommend to check Support Center where it is highly likely that you will find the answer to your question in no time.
FAQ | Video Tutorials | How to