Betheme 28.2.1 caused critical error on website
Hello, I having been using Betheme across 10+ websites that I develop & manage since 2016.
However for the first time, the latest version of Betheme has crashed one of the website I manage, causing a critical error everytime I try to re-activate.
The website is running Wordpress 6.9, however same issue occurred with Wordpress 6.8.4
PHP 8.2 active. All plugins are up to date.
The only way I have been able to retrieve the website & wp-admin access after activating Betheme, is to completely delete theme files via File Manager.
I have checked with host; and other than Betheme, all appears fine from there side. I have also tried deactivating major plugins such as Woocommerce (+extensions), but this made no difference.
I have reinstalled Betheme 28.2.1 files via File Manager. But have left Wordpress theme "Twenty Twenty-Four" active for now until this situation can be resolved.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks