Theme License Deactivation Due to Website Migration

Hello,

we are contacting you regarding the theme license.

We are currently in the process of migrating the website to its official production domain, so we kindly ask you to temporarily deregister the license key that is currently active.

The website is being moved to the correct live domain, and we will reactivate the license tomorrow once the migration is completed.

If you need any additional information or confirmation, please feel free to contact us.

Thank you in advance.

Best regards,

Comments

  • Hello,

    If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    There, you will find instructions and a link to our license tool.

    Thanks

  • Hello,

    We are using BeTheme (purchased via ThemeForest) and currently working on a WooCommerce website.

    We have two questions:

    1. Single Product Template
    2. Could you please advise where and how we can access or import the default / ready-made Single Product template in BeTheme?
    3. We would like to know:
    4. • if BeTheme provides a predefined single product layout
    5. • where it can be downloaded or enabled
    6. • whether it is managed via Muffin Builder, Theme Options, or template files
    7. Theme Update
    8. What is the recommended way to update BeTheme safely?
    9. • should the update be done via Theme Options with the ThemeForest API key
    10. • or via manual upload
    11. • and are there any precautions needed to avoid losing custom templates or settings

    Thank you in advance for your support.

    Best regards

  • Hi,

    1) There are some pre-defined layouts which you can find in Betheme -> Theme options -> Shop -> Single product.

    But you can also create the desired custom layout. See the following video tutorial:

    https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/

    2) You can update Betheme through the WP panel. Either through the Update tab or Appearance -> Themes. You will not lose anything during an update, unless you decide modifying theme files. If you want to modify the files, you must use a child theme to not lose your changes. https://support.muffingroup.com/documentation/installation-updates/#child-theme


    Important info: Muffin Builder changed its name a long time ago, and it is called BeBuilder.


    Best regards

  • Add to Cart button does not work / cannot add products to cart on the single product page.

    Could you please advise what could be causing this issue and how to fix it?

    If needed, we can provide temporary admin access for inspection.

  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.


    Thanks

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