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BeTheme Options not working

bawalkerbawalker
in BeBuilder
Have used your betheme on 2 other sites and love it! But on this new site I'm building, when I go into the betheme options in the admin area, the leftside menu shows but none of the selections will show, I can't change any settings, each selection just shows blank.

Using the barber theme - here's a screenshot:  https://www.screencast.com/t/mnMCycEkk8cj

http://redhead.wiseweblady.com/

Can you please help!

Comments

  • bawalkerbawalker
    Added note:  if I hit the 'save changes' on the options at top right, it will save the page and sometimes I get the options to show up, but it keeps resetting things to different colors, different layouts for the menu, button colors.. hope you can help with this - I need to get it working..
  • BryanBryan
    Hi,

    please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

    Notice! If you are chatting with support via email please do not post here.

    Thanks
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  • bawalkerbawalker
    I have sent that link to you at the above contact link - please check your quick reply is appreciated thx!
  • bawalkerbawalker
    I applied the changes that you suggested in the contact email and it is now working thank you so much!
  • martinboeschmartinboesch
    I have exactly the same problems and I have already sent the PHP Info by the above contact link to the support team. Thanks for your quick answer in advance.
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