Sidebar menu not saved within widgets

treulich · August 2017

Hi,

i am using some sidebars in my theme and it works fine. There is only one, which is set exactly the same like all the others, but after i set, it disappears again after some refreshes. Please see screenshot attached!

Do you know what happens here?

Thanks and kind regards,

Caro

Bryan · August 2017

Hello,
Please not use any special characters in the sidebar names. Only URL friendly.
thanks

treulich · August 2017

Thanks!! this was the problem.

treulich · August 2017

Hi,

me again: i got very similar problem with another side bar menu in widgets again and i am not sure if this is a theme thing or plugin thing (WPML). i can save settings for menu as often as i want, it is not saved... i use URL friendly menu names. This happens in all menus in widgets, i think since using WPML.

please see screenshots attached.

do you know what happens here?

Thanks and best regards,

Caro

Bryan · August 2017

please go to your FTP, create php file with phpinfo() function inside and send us link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice! If you are chatting with support via email please do not post here.

Thanks

treulich · August 2017

Hi, i did everything recommended in your "

HOW CAN I CREATE A PHPINFO.PHP PAGE?"

, but all i get is this blank page.

please see image attached.

(php file in textedit->save on server->open in browser)

http://web1386.login-10.loginserver.ch/phpinfo.php

thanks

Bryan · August 2017

Please contact your hosting provider. They might be blocking this function on your server.

treulich · August 2017

Can you tell me which php version i should use?

Thanks

Bryan · August 2017

Best to use PHP version 7.0

Sidebar menu not saved within widgets

Comments

HOW CAN I CREATE A PHPINFO.PHP PAGE?"