No pictures in Mediathek after installing Revolution Slider

TomaszLewandowski · October 2017

Dead BeTheme Team,

I have the problem like in the title. I have make the update of every other plugins, which are recommended. After the installation I can see no pictures in the Mediathek.

Could you help?

Thank you, tom.

TomaszLewandowski · October 2017

Update: I have also try to deinstal every other plugin exl RS, it still doesn't work

Bryan · October 2017

Hi,
please send a link to this page.
thanks

TomaszLewandowski · October 2017

tomaszlewandowski.de

I can also send you the password, if you would like to take look of my dashboard?

Bryan · October 2017

What exactly is Mediathek to you? What does it mean?

TomaszLewandowski · October 2017

...ach sorry, it is on german. I mean the "media" in the wordpress dashboard, where you can see all the uploaded images, as also every one image with details.

Bryan · October 2017

Sorry but we do not know how the images dissapeared, this is not even theme related. This could be related to server limits. Can you upload the images to the media library now?

TomaszLewandowski · October 2017

...yes, I can upload the images. They are also physically in the media. But I can not see the the previews in the media after installing of the Revolution Slider. I can see only grey squares and if I click on the image, there are all infos about the image, but I can not see the preview too. I will try to upgrade the php version to 7.1, I hope it will help. I will post here, what is the result.

TomaszLewandowski · November 2017

so, now is everything up to date. I can not see any thumbnails or previews of the images in the media. Could you help me with this problem? As I wrote, I can send you also my password, so you be able to take a look of my dashboard.

I am looking forward to hear from you,

thank you, tom.

Bryan · November 2017

Send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.

Thanks

TomaszLewandowski · November 2017

ok, thx

TomaszLewandowski · November 2017

ok, thank you muffin support! I got it after your tipps! there was a wrong path in the wp-config.php, like "files". I have edit it and change to "wp-content/uploads" than upload all images one more tme and now everything works fine, I can see the previews and images in the media!

Thank you!

Bryan · November 2017

Good to hear that,
cheers;)

No pictures in Mediathek after installing Revolution Slider

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