Product Page Lay Out Issue

bluebirdofficesupplies · September 2017

Hi,

I set the layout to 4 grids on the theme options. But it seems that when I have less than 4 products it tries to align the products on both end of the page.

Please see sample pages below:
http://bluebirdonline.com/product-category/filling-products/labels
and
http://bluebirdonline.com/product-category/filling-products/report-covers

Thank you.

Bryan · September 2017

Hi,
first please update the theme and the plugins to the newest version.
thanks

bluebirdofficesupplies · September 2017

Got it. Last time I updated it the menu disappeared. That is why I revert it back.

Is there a way to update it not via ftp? .

Bryan · September 2017

From version 20.0 you can update the theme from the wordpress dashboard>betheme

If the menu dissapears then in most cases the cause is the cache plugins or server side cache.

bluebirdofficesupplies · October 2017

Thank you. I have a w3 total cache. Should I disable or uninstall it before updating?

Bryan · October 2017

You should always disable cache when updating or moving the website.

bluebirdofficesupplies · October 2017

Noted! Thank you!

bluebirdofficesupplies · October 2017

Hi! I just recently updated my theme and it seems that the menu and layer slide disappeared even though I disabled w3 total cache.

Bryan · October 2017

on what page, please send link.

bluebirdofficesupplies · October 2017

it's the home page: http://bluebirdonline.com
Im sorry, I have restored the page to previous backup. May I please know your availability and time zone so I can make it available for you to check this week?
Anyway, I did have one page open and I have a screenshot of the error. https://snag.gy/bM1Qdi.jpg

line 317 contains:

jQuery("a[rel^='prettyPhoto']").prettyPhoto({

social_tools: false,

theme: 'pp_default', /* light_rounded / dark_rounded / light_square / dark_square / facebook */

});

Bryan · October 2017

Can you please try to disable all plugins first?
Also try to reinstall the theme, maybe there are some files that are corrupted.
thanks

bluebirdofficesupplies · October 2017

I see. I will do so on friday and update you.
Thank you!

Product Page Lay Out Issue

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