Child Theme not working

enyvisions · October 2017

Hi,

For some reason the child theme is not working.

I've checked the functions file, have checked that the name
of the parent theme is correct, re-uploaded etc. No good,
same error message:
https://prnt.sc/h48y2o
https://prnt.sc/h48ycf
Any help please? I need to get it working before I update the theme, otherwise all of my changes will surely be lost.

Thanks,

Victoria

Bryan · October 2017

Hello Victoria,
You have to install the Betheme theme (parent) and then the child theme. Only activate the child theme but the parent theme must stay installed. The child theme bases on the parent theme, there cannot be a child without a parent

thanks

enyvisions · November 2017

That's great, thanks, however, I've already done all of that. The parent theme has already been installed, it's the child theme that I can't install.

Bryan · November 2017

But you just have to install the child theme like you would the normal theme. You can do it either thru wordpress or FTP. Where is the problem.

enyvisions · November 2017

Sorry, but you're not being a great help. I explain the problem in the original post. I have attached screenshots.
You have obviously not read the description or looked at the screenshots. Could you please take a look now?
In the meanwhile, I will take another look myself.

Bryan · November 2017

Okay but if you have installed the parent theme and the child theme and have not changed anything then you should not even open the fucntions.php file.
The error message clearly says that the parent theme is missing.
For more information go here:
https://codex.wordpress.org/Child_Themes

enyvisions · November 2017

Look, I know that I have to install the parent theme first. And the parent theme is already installed. It's the child theme that is not working.
Please look at this screenshot: https://prnt.sc/h8otx3
As you can see, the parent theme is installed.

enyvisions · November 2017

I've followed the instructions for the child theme and for some reason, it doesn't work and I don't understand why. This is where I need your help please. What have I done wrong: https://prnt.sc/h48ycf

Bryan · November 2017

Please send us WordPress dashboardand FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

enyvisions · November 2017

Hi,

Thank you very much. I've just emailed you.

Thanks,
Victoria

Child Theme not working

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