Support Center Visit Demo License manager Buy @ envato

Error in customized version

GamTrakGamTrak
in Other
I had a developer (who is no longer available) customize your theme and it has an error.  I paid GoDaddy for help and this is the reply.  Can you tell me if someone can help with the customized BeTheme we have here: http://maryjaneagency.us.  Also the developer used his code and we purchased our own BeTheme to get proper support.

Updating Theme Betheme (1/1)

Downloading update from http://api.muffingroup.com/theme/download.php?code=ab7bcd61-489d-4aeb-8018-918922a5d134…
Unpacking the update…
Installing the latest version…
Theme update failed.

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Disabling Maintenance mode…

All updates have been completed.



We are suspecting that the issue is with your theme since your server has complied with the requirements based on the screenshot - http://prntscr.com/iqxb1e. We suggest contacting the theme developers here - http://forum.muffingroup.com/betheme/ with regards to this issue. This way, they will be able to add the necessary fix.

Should they send you any fixes or instructions, you may send it to us and we would be happy implement it for you.


Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.