Problem with Layerslider: blank space above first entry on every page when layerslider is not used

nedatimmermann76 · June 2018

Hello there,

I urgently need help as I have been trying to solve this (long being) problem for the past 24 hours straight.

The problem is that if I do NOT use layerslider, from the "Media Menu" ( https://pasteboard.co/HpacIQS.jpg ) there is a weird blank space between the menu and my first entry ( https://pasteboard.co/Hpad76E.jpg ) when using a mobile phone resolution. Desktop is as intended ( https://pasteboard.co/Hpadxon.jpg ). Please tell me what I have been doing wrong - I have no clue at all.

Cheers!!!!

PS: I use a layerslider on www.drtimmermann.de from the "Media Menu" - the result is as intended, on desktop AND mobile...

Pablo · June 2018

Hi,

Please disable your "comet-cache" plugin and delete your browser cache.

And let us know, that we can know your website without cache.

Thanks.

nedatimmermann76 · June 2018

Hi Pablo,

I deactivated "comet-cache" and deleted my browser cache. Unfortunately no changes so far :-(

Could you please have another look? Website is without cache now.

Best

Pablo · June 2018

I think that you have inserted columns improperly.

Please do a few screenshots inside of your Muffin Builder Section of Das Praix Team.

That space you're talking about will disappear when you'll select a Minimalist without Header space in

BeTheme > Theme Options > Header & Subheader > Header > Layout

Thanks.

nedatimmermann76 · June 2018

Pablo,

thank you very, very, very much. You have no idea how much time I spent on trying to fix this issue...

Great support - you made my day!!!!

Best

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