Muffin Builder not responding on website.

visiblyconnected · June 2018

All of the sudden I cannot add new sections on my pages.

My PHP Time Limit is currently 90 and I do not see an option in my cpanel to increase it any further.

Pablo · June 2018

Hi,

You have to contact your hosting provider to increase your PHP Time Limit.

Thanks.

visiblyconnected · June 2018

I have had the time limit increased to 180 and it still gives me the same issues.

Pablo · June 2018

Can you do a photo of your System Status in BeTheme?

I'm afraid about a PHP Max input vars too

Thanks.

visiblyconnected · June 2018

Pablo · June 2018

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

visiblyconnected · June 2018

I sent the message

Bryan · June 2018

visiblyconnected

Your limits are set correctly. We would also ask you kindly to send us your wordpress admin dashboard access. Please use the same sending method as you did with the phpinfo file link.

thanks

Muffin Builder not responding on website.

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