WPBakery Page Builder requires an update please provide it ...

dinfurna · June 2018

hello my designer require to me to request an update

could you please help me with this?

Pablo · June 2018

Hi,

Please follow these steps:

Update the theme
Access the plugins menu
Deactivate WPBakery Visual Composer
Uninstall WPBakery Visual Composer. No worries, all content is in the database, you won't lose any content.
Go to Appearance > Install Plugins in the WordPress back-end
Install WPBakery Page Builder
Activate WPBakery Page Builder
When using a caching plugin: clear the cache

Thanks.

dinfurna · June 2018

i see that the theme is not performing the update!

what can i do?

take a look on the image i see in wordpress:

https://www.dropbox.com/s/3qv5v6ly01fuflo/e5f147ad-2182-4ea3-925b-7107b571eef0.jpg?dl=0

Pablo · June 2018

Why you cannot update?

Is there any error message?

Greetings

dinfurna · June 2018

it dont have to upgrade automatic?

Pablo · June 2018

BeTheme?

No, you have to click "Update Now".

Please do it and follow my previous steps above.

Thanks.

dinfurna · June 2018

hi i get this error

https://www.dropbox.com/s/1travqlzraxerl9/theme capture.JPG?dl=0

see screen

Pablo · June 2018

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

dinfurna · June 2018

hi,

Before it was register to staging.in2bone.com, but i move all the
site to in2bon2.com now, and it suppose to works,

and I didn’t do any additional step when I move the site with
license, and now I see this on my WP it
looks like is well resister under in2bone.com

here the screenshoot:

https://www.dropbox.com/s/1travqlzraxerl9/theme capture.JPG?dl=0

the problem of plugin is related to this? What can I do ?

Bryan · June 2018

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion and your license key.

Thanks

dinfurna · July 2018

http://www.in2bone.com/wp-admin

Item Purchase Code:

do not post codes like this in public forum

i dont find the option to send credentias to access wordpress, can I leave here in this text box?

or pleaee send me more specific detail and screnn of where leave it.

thanks

dinfurna · July 2018

i leave the access data in the contact form,

Pablo · July 2018

Please read an answer from Bryan again and do what he typed.

Thanks.

dinfurna · July 2018

so you need i leave here thew wordptress acdes,

username/password an link to access?

please confirm i get lost here!

dinfurna · July 2018

try to explain again, i dont underestand what you need, i beliebe is better gibve you acces so you can check

Pablo · July 2018

Please send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion and your license key. Thanks

dinfurna · July 2018

i already did that, !!

is confuse this

you want me to put info access to WP in this form?

https://www.dropbox.com/s/sy7ecenmzicn1id/Capture.JPG?dl=0

see the picture i attached on the dropbox link, that is what I see on the link you provided me.

Pablo · July 2018

Yes, type the information which we requested from you there.

Thanks.

Bryan · July 2018

Hello,

we entered betheme>install plugins and updated the WPBakery page builder without any problems.

cheers

WPBakery Page Builder requires an update please provide it ...

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