Changes in Header & Subheader - Extras - Other - Banner ... save doesn't work

edited July 2018 in Theme Options

Hi,

 

I made some changes in the option of my site
(generally I updated the logo links to https) and wanted also to change the
"Banner" in the "Header & Subheader - Extras - Other"
Section.

Sadly, any change I do there won't get saved. I
can edit it, I can delete the input, it doesn't matter, after pressing
"Save Changes" the original input is right back there. Other options –
also on this site - I can change easily…



I don't know if it's a weird bug on my end or a flaw in the current release,
but I would appreciate help.


Thanks in advance and Kind regards,

Patrick

Comments

  • Hi,
    Not all Header styles have banner allowed.
    Did you try with other styles of Header?
    Cheers.
  • edited July 2018
    Yeah, I normally use "Creative: Always Open" and shortly switched to "Classic" so my banner wasn't visible, but I still couldn't change the input … now I switched back to my original style - banner is back, but I still can't change anything in the field (and keep it after saving)

    I really don't understand why it doesn't let me save.


    my site: https://tram.at (it's in German and I just want to change the banner-URL to a https-URL)
  • Don't ask me why … one night sleep and today it worked … I tried it about 20 times yesterday and today it just saved it … 

    Thanks anyone, Thread can be closed.
  • Is this happening after disabling all of the plugins?
    Thanks
  • No, I didn’t do anything … I thought about it but didn't want to cripple my site or put it offline for it. The only thing which happens in the meantime was an plugin update of contact form (which should do nothing to it)
  • Ok, thanks.
    If you have more questions, feel free to ask :)
    Cheers
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.