I am getting this error when trying to add new items to my dropdown menu:
Request Entity Too Large
The requested resource /wp-admin/nav-menus.php does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
I have tried increasing my php upload size and that is not allowing it to work. Do you have some suggestions?
Notice! 1. If you are chatting with support via email, please do not post here. 2. Attach your license key and the WordPress admin login credentials. 3. Send a link to this discussion, so the email support knows where to look.
We noticed that you are using a very old version of the theme. Please update it to the newest version.
Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. We also recommend creating a backup file. Please remove the theme completely from your theme folder and install a fresh copy. Do not overwrite files. thanks
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Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.
Thanks
Here is an instruction on how to update the theme:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a fresh copy. Do not overwrite files.
thanks